Cancellation Policy


Welcome to Carmela's Cleaning Solutions!

Cancellation Policy:

• More than 72 hours in advance of your appointment? Free cancellation!

• Between 72–24 hours of your appointment? There’s a $75 cancellation fee.

• Less than 24 hours’ notice of your appointment? There’s a $100 cancellation fee.

• Same-day cancellations? You'll be charged 50% of the booking total or $100, whichever is greater.

• Cancellations within 2 hours of your scheduled time? That’s considered a full-service charge.


The reason we have this policy is to ensure our cleaning technicians
receive sufficient hours. When a booking is canceled, it leaves a spot
that could have been filled, affecting our technicians' pay. Thank you
for understanding😊